Coca-Cola's "Share a
Coke" campaign isn't anything new. It first made its debut in
Australia in the summer of 2011 as its take on a world growing more
interconnected thanks to the Internet. For the next three years, the
campaign would hop from one major market to another, with the latest
landing in several Asian countries.
At first sight, it didn't
seem to be anything big. It's just putting random names at the back
of millions of Coke bottles. Yet, the Australian market registered a
7-percent increase in young adult consumption and 6.8 percent in the
global market. What made this seemingly simple marketing campaign
work?
According to marketing
experts, the campaign focused on personalization. Most people would
be thrilled at the sight of their name on thousands of Coke bottles
being sold around the world. In 2013, a survey found out that people
were willing to share personal information just to get their names on
the official list. That's still the case today.
User-focused content is
indeed a great way to promote a brand. Customers want products to
relate to their situation. Will sharing a bottle of Coke make a
person engage in random chitchat with friends and family? That
depends on the person, but based on the marketing successes of the
soda brand, it seems to be that way.
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